Legal & Policies

Clear information about using Drs Mess

This page provides access to the policies and important information governing the Drs Mess website, event registrations, communications and professional partnerships.

We are committed to handling personal information responsibly, communicating event terms clearly and being transparent about commercial sponsorship.

Privacy Policy

Our Privacy Policy explains what personal information Drs Mess may collect when you:

  • Visit our website
  • Register your interest in an event
  • Join our mailing list
  • Contact the events team
  • Submit a sponsorship enquiry
  • Apply to speak at an event
  • Register through an external booking platform
  • Attend or participate in an event

It also explains why we use this information, who it may be shared with, how long it may be retained and the choices available to you.

How Our Website Uses Cookies

Our Cookie Policy explains how Drs Mess uses cookies and similar technologies to:

  • Keep the website functioning correctly
  • Remember visitor preferences
  • Understand how the website is used
  • Measure website performance
  • Support embedded services and event-booking tools

Where required, visitors will be given the opportunity to accept, reject or manage optional cookies.

Event Terms and Conditions

Our Event Terms and Conditions explain the arrangements that apply when registering for or attending a Drs Mess event.

They may cover:

  • Registration eligibility
  • Ticket availability
  • Payments and booking fees
  • Cancellations and refunds
  • Ticket transfers
  • Waiting lists
  • Changes to speakers or agendas
  • Event postponement or cancellation
  • Attendee conduct
  • Accessibility and dietary requirements
  • Photography and video recording
  • Certificates of attendance

The specific terms applying to an event will also be displayed during registration.

Event Cancellation Policy

We understand that attendees may occasionally need to cancel their registration.

Our Event Cancellation Policy explains:

  • How to cancel a place
  • Whether tickets can be transferred
  • Refund eligibility for paid events
  • Notice periods
  • Waiting-list arrangements
  • What happens when Drs Mess postpones or cancels an event
  • How registered attendees will be notified

Event-specific cancellation terms will be stated clearly before registration is completed.

Photography and Media Policy

Photography, filming or audio recording may take place at selected Drs Mess events for editorial, educational and promotional purposes.
Where recording is planned:

  • Attendees will be informed
  • Consent preferences will be respected
  • Reasonable steps will be taken to identify attendees who do not wish to be photographed
  • Requests concerning published photographs can be sent to our team

Attendees should speak to a member of the event team if they do not wish to appear in identifiable photography or video.

Sponsorship and Transparency

Drs Mess may work with pharmaceutical companies, healthcare organisations and other commercial partners to support educational events.

Support may include:

  • Event sponsorship
  • Exhibition stands
  • Speaker support
  • Educational programme funding
  • Third-party meetings
  • Brand activation areas
  • Other agreed event activities

Sponsors and commercially supported sessions will be identified where appropriate.

Sponsorship arrangements are managed separately from individual attendee registration and are subject to written agreements, invoicing requirements and any applicable professional or regulatory standards.

Commercial support does not remove the responsibility of healthcare professionals to exercise independent clinical judgement.

Medical and Educational Disclaimer

Content provided through the Drs Mess website, events, articles and speaker sessions is intended for professional education and general information.

It should not be treated as:

  • Personal medical advice
  • A substitute for independent clinical judgement
  • A replacement for current clinical guidance
  • An endorsement of a specific medicine, treatment or product unless clearly identified

Healthcare professionals remain responsible for checking current prescribing information, professional standards and relevant clinical guidance before making decisions.

External Websites and Booking Platforms

Drs Mess may link to third-party websites, including event-booking platforms, sponsor websites, video platforms and social media services.

External services operate under their own privacy policies and terms. Drs Mess is not responsible for the content, availability or data practices of third-party websites.

Visitors should review the relevant policies before submitting information through an external service.